Cross-team ticket modification via missing authorization
Published Aug 11, 2026 · Updated Aug 11, 2026
Broken access control in BadChoice Handesk 0 through 2026-07-10 allows remote authenticated users to modify other teams' tickets. TicketsController@update processes a supplied ticket record without calling authorize() or enforcing team-scoped ownership. Any agent account can alter assignments, escalation state, or ticket content outside its assigned team.
Summary
What happened
Broken access control in BadChoice Handesk 0 through 2026-07-10 allows remote authenticated users to modify other teams' tickets. TicketsController@update processes a supplied ticket record without calling authorize() or enforcing team-scoped ownership. Any agent account can alter assignments, escalation state, or ticket content outside its assigned team.
The record
- CVE
- CVE-2026-72595
- Published
- Aug 11, 2026
- Updated
- Aug 11, 2026
- Vendor
- BadChoice
- Product
- Handesk
- Classifications
- CWE-284, T1565.001
- Attack vector
- network
- Privileges
- authenticated
Timeline
How it unfolded
- Aug 11, 2026CVE publishedPublication date reported by the CVE source.
- Aug 11, 2026Record updatedLatest update available in the CVE record.
Exploitability
Present is not the same as exploitable
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Is a vulnerable build present?
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- Affected versionversion=0 <=2026-07-10
What conditions does exploitation require?
What is affected?
Published CVSS scores
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Attacks
What attackers are doing with it
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Public exploit references
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Technologies
Your stack
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Your stack
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