Zammad improperly neutralizes of script-related HTML tags in ticket articles
Published Apr 8, 2026 · Updated Apr 8, 2026
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1 and 6.5.4, the HTML sanitizer for ticket articles was missing proper sanitization of data: ... URI schemes, resulting in storing such malicious content in the database of the Zammad instance. The Zammad GUI is rendering this content, due to applied CSP rules no harm was done by e.g., clicking such a link. This vulnerability is fixed in 7.0.1 and 6.5.4.
Summary
What happened
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1 and 6.5.4, the HTML sanitizer for ticket articles was missing proper sanitization of data: ... URI schemes, resulting in storing such malicious content in the database of the Zammad instance. The Zammad GUI is rendering this content, due to applied CSP rules no harm was done by e.g., clicking such a link. This vulnerability is fixed in 7.0.1 and 6.5.4.
The record
- CVE
- CVE-2026-34718
- Published
- Apr 8, 2026
- Updated
- Apr 8, 2026
- Vendor
- Unknown vendor
- Product
- Unknown product
- Classifications
- Unavailable
- Attack vector
- Unavailable
- Privileges
- Unavailable
Timeline
How it unfolded
- Apr 8, 2026CVE publishedPublication date reported by the CVE source.
- Apr 8, 2026Record updatedLatest update available in the CVE record.
Exploitability
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Attacks
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Technologies
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