CVE-2026-23977Public exploitNetwork attack vector

Unauthenticated ticket disclosure via exposed REST endpoint

Published Mar 25, 2026 · Updated Mar 25, 2026

Missing authorization in WPFactory Helpdesk Support Ticketing System for WooCommerce 2.1.2 and earlier allows remote attackers to read tickets. The Tickets method registers the stsw_tickets custom post type for the WordPress REST API while leaving it publicly queryable without an authorization check. No authentication or user interaction is required; the grounded consequence is disclosure of support-ticket data, not ticket modification or service interruption.

CVSS severity7.5
High
EPSS probability0.37%
Next 30 days · Sep 16, 2026
Known exploitationUnconfirmed
Based on sourced intelligence
Hinoki checkNot available
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Summary

What happened

Missing authorization in WPFactory Helpdesk Support Ticketing System for WooCommerce 2.1.2 and earlier allows remote attackers to read tickets. The Tickets method registers the stsw_tickets custom post type for the WordPress REST API while leaving it publicly queryable without an authorization check. No authentication or user interaction is required; the grounded consequence is disclosure of support-ticket data, not ticket modification or service interruption.

The record

CVE
CVE-2026-23977
Published
Mar 25, 2026
Updated
Mar 25, 2026
Vendor
WPFactory
Product
Helpdesk Support Ticketing System for WooCommerce
Classifications
CWE-862, CAPEC-180, T1190
Attack vector
network
Privileges
unauthenticated

Timeline

How it unfolded

  1. Mar 25, 2026CVE publishedPublication date reported by the CVE source.
  2. Mar 25, 2026Record updatedLatest update available in the CVE record.

Exploitability

Present is not the same as exploitable

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Is a vulnerable build present?

Compare these published version ranges with your installed build and any vendor patches.

  1. Affected versionversion=n/a <=<= 2.1.2 changes=[{"at":"2.1.3","status":"unaffected"}]

What conditions does exploitation require?

Attack vectornetwork
Required privilegesunauthenticated

What is affected?

WPFactory · Helpdesk Support Ticketing System for WooCommerceversion=n/a <=<= 2.1.2 changes=[{"at":"2.1.3","status":"unaffected"}]

Published CVSS scores

5.3WordfenceCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:N
7.5PatchstackCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

CVSS describes severity. EPSS estimates exploitation probability.

Attacks

What attackers are doing with it

Daily unique IPs observed by Shadowserver honeypots for known exploited vulnerabilities (KEVs). Missing observations do not establish an absence of attacks.

Daily unique IPsNo honeypot observations are available for this CVE in the selected window.

No observations available

Sep 9, 2026Sep 15, 2026
Latest reporting daySep 15, 2026
Latest daily unique IPsUnavailable
Prior 30-day averageUnavailable
SourceShadowserver honeypots (KEV)
Vectornetwork
Privilegesunauthenticated
Known exploitationUnconfirmed
Public exploitPublished

Weakness, pattern, technique

CWE-862Missing Authorization
CAPEC-180Exploiting Incorrectly Configured Access Control Security Levels
T1190Exploit Public-Facing Application

Public exploit references

Labels summarize the accepted research assessment. They do not indicate a test against your environment.

Technologies

Your stack

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Your stack

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