Unauthenticated access via password-reset guest token
Published Mar 19, 2026 · Updated Mar 19, 2026
Authentication bypass in BMC FootPrints ITSM 20.20.02 through 20.24.01.001 allows remote attackers to access restricted functions. The password-reset request filter creates a guest authentication context and issues a SEC_TOKEN that satisfies the application's catch-all isAuthenticated check. No credentials or user interaction are required; possession of that token exposes restricted APIs and servlets for reading application data and modifying system resources.
Summary
What happened
Authentication bypass in BMC FootPrints ITSM 20.20.02 through 20.24.01.001 allows remote attackers to access restricted functions. The password-reset request filter creates a guest authentication context and issues a SEC_TOKEN that satisfies the application's catch-all isAuthenticated check. No credentials or user interaction are required; possession of that token exposes restricted APIs and servlets for reading application data and modifying system resources.
The record
- CVE
- CVE-2025-71257
- Published
- Mar 19, 2026
- Updated
- Mar 19, 2026
- Vendor
- BMC Software, Inc.
- Product
- FootPrints
- Classifications
- CWE-306, T1190
- Attack vector
- network
- Privileges
- unauthenticated
Timeline
How it unfolded
- Mar 19, 2026CVE publishedPublication date reported by the CVE source.
- Mar 19, 2026Record updatedLatest update available in the CVE record.
Exploitability
Present is not the same as exploitable
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Is a vulnerable build present?
Compare these published version ranges with your installed build and any vendor patches.
- Affected versionversion=20.20.02 <=20.24.01.001
What conditions does exploitation require?
What is affected?
Attacks
What attackers are doing with it
Daily unique IPs observed by Shadowserver honeypots for known exploited vulnerabilities (KEVs). Missing observations do not establish an absence of attacks.
Weakness, pattern, technique
Public exploit references
- watchTowr password-reset SEC_TOKEN proof of conceptfunctional · demonstrated
Labels summarize the accepted research assessment. They do not indicate a test against your environment.
Reported exploitation
- VulnCheck KEV listingknown exploited catalog
Technologies
Your stack
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Your stack
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