CVE-2025-3444Network attack vector

Authenticated file disclosure via unvalidated help-card paths

Published May 22, 2025 · Updated May 22, 2025

Local file inclusion in ManageEngine ServiceDesk Plus MSP and SupportCenter Plus before 14920 allows remote authenticated users to read local files. The Admin module's help-card loader accepts a file path without proper validation and reads the referenced content from the installation folder. Technician access is required, and disclosure is limited to files added beneath the web server's installation folder.

CVSS severity6.5
Medium
EPSS probability1.54%
Next 30 days · Sep 16, 2026
Known exploitationUnconfirmed
Based on sourced intelligence
Hinoki checkNot available
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Summary

What happened

Local file inclusion in ManageEngine ServiceDesk Plus MSP and SupportCenter Plus before 14920 allows remote authenticated users to read local files. The Admin module's help-card loader accepts a file path without proper validation and reads the referenced content from the installation folder. Technician access is required, and disclosure is limited to files added beneath the web server's installation folder.

The record

CVE
CVE-2025-3444
Published
May 22, 2025
Updated
May 22, 2025
Vendor
Zoho Corporation
Product
ServiceDesk Plus MSP
Classifications
CWE-434, T1005
Attack vector
network
Privileges
authenticated

Timeline

How it unfolded

  1. May 22, 2025CVE publishedPublication date reported by the CVE source.
  2. May 22, 2025Record updatedLatest update available in the CVE record.

Exploitability

Present is not the same as exploitable

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Is a vulnerable build present?

Compare these published version ranges with your installed build and any vendor patches.

  1. Affected versionversion=0 <14920

What conditions does exploitation require?

Attack vectornetwork
Required privilegesauthenticated

What is affected?

Zoho Corporation · ServiceDesk Plus MSPversion=0 <14920
Zoho Corporation · SupportCenter Plusversion=0 <14920

Published CVSS scores

6.5ManageEngineCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N

CVSS describes severity. EPSS estimates exploitation probability.

Attacks

What attackers are doing with it

Daily unique IPs observed by Shadowserver honeypots for known exploited vulnerabilities (KEVs). Missing observations do not establish an absence of attacks.

Daily unique IPsNo honeypot observations are available for this CVE in the selected window.

No observations available

Sep 10, 2026Sep 16, 2026
Latest reporting daySep 16, 2026
Latest daily unique IPsUnavailable
Prior 30-day averageUnavailable
SourceShadowserver honeypots (KEV)
Vectornetwork
Privilegesauthenticated
Known exploitationUnconfirmed
Public exploitUnconfirmed

Weakness, pattern, technique

CWE-434Unrestricted Upload of File with Dangerous Type
T1005Data from Local System

Public exploit references

No public exploit references are available in this record.

Labels summarize the accepted research assessment. They do not indicate a test against your environment.

Technologies

Your stack

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Your stack

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