CVE-2025-2494Network attack vector

Authenticated code execution via unrestricted file upload

Published Mar 18, 2025 · Updated Mar 18, 2025

Unrestricted file upload in Sytel Softdial Contact Center allows remote authenticated users to execute code through its PHP console. The /softdial/phpconsole/upload.php endpoint accepts dangerous file types and stores them in a web-accessible directory. Basic HTTP credentials are required; a successfully uploaded server-executable file grants control of the server.

CVSS severity8.7
High
EPSS probability0.64%
Next 30 days · Sep 16, 2026
Known exploitationUnconfirmed
Based on sourced intelligence
Hinoki checkNot available
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Summary

What happened

Unrestricted file upload in Sytel Softdial Contact Center allows remote authenticated users to execute code through its PHP console. The /softdial/phpconsole/upload.php endpoint accepts dangerous file types and stores them in a web-accessible directory. Basic HTTP credentials are required; a successfully uploaded server-executable file grants control of the server.

The record

CVE
CVE-2025-2494
Published
Mar 18, 2025
Updated
Mar 18, 2025
Vendor
Sytel Limited
Product
Softdial Contact Center
Classifications
CWE-434, T1190
Attack vector
network
Privileges
authenticated

Timeline

How it unfolded

  1. Mar 18, 2025CVE publishedPublication date reported by the CVE source.
  2. Mar 18, 2025Record updatedLatest update available in the CVE record.

Exploitability

Present is not the same as exploitable

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Is a vulnerable build present?

Compare these published version ranges with your installed build and any vendor patches.

  1. Affected versionversion=all versions

What conditions does exploitation require?

Attack vectornetwork
Required privilegesauthenticated

What is affected?

Sytel Limited · Softdial Contact Centerversion=all versions

Published CVSS scores

8.7INCIBE-CERTCVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N
9.8NIST NVDCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

CVSS describes severity. EPSS estimates exploitation probability.

Attacks

What attackers are doing with it

Daily unique IPs observed by Shadowserver honeypots for known exploited vulnerabilities (KEVs). Missing observations do not establish an absence of attacks.

Daily unique IPsNo honeypot observations are available for this CVE in the selected window.

No observations available

Sep 9, 2026Sep 15, 2026
Latest reporting daySep 15, 2026
Latest daily unique IPsUnavailable
Prior 30-day averageUnavailable
SourceShadowserver honeypots (KEV)
Vectornetwork
Privilegesauthenticated
Known exploitationUnconfirmed
Public exploitUnconfirmed

Weakness, pattern, technique

CWE-434Unrestricted Upload of File with Dangerous Type
T1190Exploit Public-Facing Application

Public exploit references

No public exploit references are available in this record.

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Technologies

Your stack

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Your stack

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