CVE-2025-24389

SMTP credential disclosure via upstream error logging

Published Jan 27, 2025 · Updated Feb 12, 2025

Information disclosure in OTRS and OTRS Community Edition allows local users to obtain the configured SMTP password through error output. Certain upstream-library errors pass the credential into the application log mechanism and email sent to the system administrator. The path is reachable only when an affected release uses an SMTP module instead of sendmail, and exposure is limited to the SMTP credential.

CVSS severity6.3
Medium
EPSS probability0.14%
Next 30 days · Sep 16, 2026
Known exploitationUnconfirmed
Based on sourced intelligence
Hinoki checkNot available
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Summary

What happened

Information disclosure in OTRS and OTRS Community Edition allows local users to obtain the configured SMTP password through error output. Certain upstream-library errors pass the credential into the application log mechanism and email sent to the system administrator. The path is reachable only when an affected release uses an SMTP module instead of sendmail, and exposure is limited to the SMTP credential.

The record

CVE
CVE-2025-24389
Published
Jan 27, 2025
Updated
Feb 12, 2025
Vendor
Centuran Consulting
Product
OTRS Community Edition
Classifications
CWE-532, CAPEC-545, T1552.001
Attack vector
local
Privileges
authenticated

Timeline

How it unfolded

  1. Jan 27, 2025CVE publishedPublication date reported by the CVE source.
  2. Feb 12, 2025Record updatedLatest update available in the CVE record.

Exploitability

Present is not the same as exploitable

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Is a vulnerable build present?

Compare these published version ranges with your installed build and any vendor patches.

  1. Affected versionversion=6.0.x <=6.0.34

What conditions does exploitation require?

Attack vectorlocal
Required privilegesauthenticated

What is affected?

Centuran Consulting · OTRS Community Editionversion=6.0.x <=6.0.34
Centuran Consulting · OTRSversion=2023.x; version=2024.x; version=7.0.x; version=8.0.x

Published CVSS scores

6.3OTRS AGCVSS:3.1/AV:L/AC:H/PR:L/UI:N/S:U/C:H/I:H/A:N

CVSS describes severity. EPSS estimates exploitation probability.

Attacks

What attackers are doing with it

Daily unique IPs observed by Shadowserver honeypots for known exploited vulnerabilities (KEVs). Missing observations do not establish an absence of attacks.

Daily unique IPsNo honeypot observations are available for this CVE in the selected window.

No observations available

Sep 10, 2026Sep 16, 2026
Latest reporting daySep 16, 2026
Latest daily unique IPsUnavailable
Prior 30-day averageUnavailable
SourceShadowserver honeypots (KEV)
Vectorlocal
Privilegesauthenticated
Known exploitationUnconfirmed
Public exploitUnconfirmed

Weakness, pattern, technique

CWE-532Insertion of Sensitive Information into Log File
CAPEC-545Pull Data from System Resources
T1552.001Unsecured Credentials: Credentials In Files

Public exploit references

No public exploit references are available in this record.

Labels summarize the accepted research assessment. They do not indicate a test against your environment.

Technologies

Your stack

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Your stack

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