Data modification and service interruption via parameter injection
Published Jun 16, 2025 · Updated Jun 16, 2025
Parameter injection in OTRS and OTRS Community Edition allows remote authenticated users to alter data or interrupt service. OTRS has not disclosed which parameter is accepted, which request handler processes it, or how the incomplete disallowlist permits the injection. Exploitation requires an authenticated agent or administrator; confidentiality is unaffected, while integrity and availability impacts are limited.
Summary
What happened
Parameter injection in OTRS and OTRS Community Edition allows remote authenticated users to alter data or interrupt service. OTRS has not disclosed which parameter is accepted, which request handler processes it, or how the incomplete disallowlist permits the injection. Exploitation requires an authenticated agent or administrator; confidentiality is unaffected, while integrity and availability impacts are limited.
The record
- CVE
- CVE-2025-24388
- Published
- Jun 16, 2025
- Updated
- Jun 16, 2025
- Vendor
- Centuran Consulting
- Product
- OTRS Community Edition
- Classifications
- CWE-184
- Attack vector
- network
- Privileges
- authenticated
Timeline
How it unfolded
- Jun 16, 2025CVE publishedPublication date reported by the CVE source.
- Jun 16, 2025Record updatedLatest update available in the CVE record.
Exploitability
Present is not the same as exploitable
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Is a vulnerable build present?
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- Affected versionversion=6.0.x
What conditions does exploitation require?
What is affected?
Published CVSS scores
CVSS describes severity. EPSS estimates exploitation probability.
Attacks
What attackers are doing with it
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Weakness, pattern, technique
Public exploit references
No public exploit references are available in this record.
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Technologies
Your stack
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Your stack
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