CVE-2025-14581Network attack vector

Subscriber-level arbitrary ticket replies via unchecked topic ID

Published Dec 13, 2025 · Updated Dec 13, 2025

Missing authorization in HAPPY – Helpdesk Support Ticket System 1.0.9 and earlier allows remote authenticated users to reply to arbitrary tickets. The submit_form_reply AJAX handler accepts a caller-controlled happy_topic_id and inserts the reply without checking ticket ownership, assignment, or an authorization capability. Any Subscriber-level account can therefore add content to another user’s support thread, altering ticket data without gaining broader administrative control.

CVSS severity4.3
Medium
EPSS probability0.25%
Next 30 days · Sep 16, 2026
Known exploitationUnconfirmed
Based on sourced intelligence
Hinoki checkNot available
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Summary

What happened

Missing authorization in HAPPY – Helpdesk Support Ticket System 1.0.9 and earlier allows remote authenticated users to reply to arbitrary tickets. The submit_form_reply AJAX handler accepts a caller-controlled happy_topic_id and inserts the reply without checking ticket ownership, assignment, or an authorization capability. Any Subscriber-level account can therefore add content to another user’s support thread, altering ticket data without gaining broader administrative control.

The record

CVE
CVE-2025-14581
Published
Dec 13, 2025
Updated
Dec 13, 2025
Vendor
VillaTheme
Product
HAPPY – Helpdesk Support Ticket System
Classifications
CWE-862, T1565.001
Attack vector
network
Privileges
authenticated

Timeline

How it unfolded

  1. Dec 13, 2025CVE publishedPublication date reported by the CVE source.
  2. Dec 13, 2025Record updatedLatest update available in the CVE record.

Exploitability

Present is not the same as exploitable

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Is a vulnerable build present?

Compare these published version ranges with your installed build and any vendor patches.

  1. Affected versionversion=* <=1.0.9

What conditions does exploitation require?

Attack vectornetwork
Required privilegesauthenticated

What is affected?

VillaTheme · HAPPY – Helpdesk Support Ticket Systemversion=* <=1.0.9

Published CVSS scores

4.3WordfenceCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N

CVSS describes severity. EPSS estimates exploitation probability.

Attacks

What attackers are doing with it

Daily unique IPs observed by Shadowserver honeypots for known exploited vulnerabilities (KEVs). Missing observations do not establish an absence of attacks.

Daily unique IPsNo honeypot observations are available for this CVE in the selected window.

No observations available

Sep 10, 2026Sep 16, 2026
Latest reporting daySep 16, 2026
Latest daily unique IPsUnavailable
Prior 30-day averageUnavailable
SourceShadowserver honeypots (KEV)
Vectornetwork
Privilegesauthenticated
Known exploitationUnconfirmed
Public exploitUnconfirmed

Weakness, pattern, technique

CWE-862Missing Authorization
T1565.001Stored Data Manipulation

Public exploit references

No public exploit references are available in this record.

Labels summarize the accepted research assessment. They do not indicate a test against your environment.

Technologies

Your stack

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Your stack

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