Subscriber-level settings modification via unchecked eh_crm_ticket_general handler
Published Feb 5, 2026 · Updated Feb 5, 2026
Missing authorization in ELEX WordPress HelpDesk & Customer Ticketing System before 3.3.6 allows remote authenticated users to alter WSDesk settings. The eh_crm_ticket_general AJAX handler accepts global settings changes without a capability check, while its shared nonce is exposed to low-privileged accounts. Subscriber-level access is sufficient to invoke the handler and modify site-wide helpdesk configuration.
Summary
What happened
Missing authorization in ELEX WordPress HelpDesk & Customer Ticketing System before 3.3.6 allows remote authenticated users to alter WSDesk settings. The eh_crm_ticket_general AJAX handler accepts global settings changes without a capability check, while its shared nonce is exposed to low-privileged accounts. Subscriber-level access is sufficient to invoke the handler and modify site-wide helpdesk configuration.
The record
- CVE
- CVE-2025-14079
- Published
- Feb 5, 2026
- Updated
- Feb 5, 2026
- Vendor
- ELEXtensions
- Product
- ELEX WordPress HelpDesk & Customer Ticketing System
- Classifications
- CWE-862
- Attack vector
- network
- Privileges
- authenticated
Timeline
How it unfolded
- Feb 5, 2026CVE publishedPublication date reported by the CVE source.
- Feb 5, 2026Record updatedLatest update available in the CVE record.
Exploitability
Present is not the same as exploitable
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Is a vulnerable build present?
Compare these published version ranges with your installed build and any vendor patches.
- Affected versionversion=* <=3.3.5
What conditions does exploitation require?
What is affected?
Published CVSS scores
CVSS describes severity. EPSS estimates exploitation probability.
Attacks
What attackers are doing with it
Daily unique IPs observed by Shadowserver honeypots for known exploited vulnerabilities (KEVs). Missing observations do not establish an absence of attacks.
Weakness, pattern, technique
Public exploit references
No public exploit references are available in this record.
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Technologies
Your stack
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Your stack
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