CVE-2025-10658Network attack vector

Unauthenticated ticket access via unrestricted OTP guessing

Published Sep 20, 2025 · Updated Apr 8, 2026

Authentication bypass in PSM Plugins SupportCandy 3.3.7 and earlier allows remote attackers to access support tickets via OTP guessing. The guest-login verification path accepts repeated guesses of its six-digit OTP without rate limiting, allowing the full code space to be tried. Guest tickets are disabled by default; an exposed site must enable guest tickets with OTP login before a correct guess grants unauthorized support-session access.

CVSS severity6.5
Medium
EPSS probability0.34%
Next 30 days · Sep 16, 2026
Known exploitationUnconfirmed
Based on sourced intelligence
Hinoki checkNot available
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Summary

What happened

Authentication bypass in PSM Plugins SupportCandy 3.3.7 and earlier allows remote attackers to access support tickets via OTP guessing. The guest-login verification path accepts repeated guesses of its six-digit OTP without rate limiting, allowing the full code space to be tried. Guest tickets are disabled by default; an exposed site must enable guest tickets with OTP login before a correct guess grants unauthorized support-session access.

The record

CVE
CVE-2025-10658
Published
Sep 20, 2025
Updated
Apr 8, 2026
Vendor
PSM Web Solutions PVT LTD
Product
SupportCandy
Classifications
CWE-307, T1110
Attack vector
network
Privileges
unauthenticated

Timeline

How it unfolded

  1. Sep 20, 2025CVE publishedPublication date reported by the CVE source.
  2. Apr 8, 2026Record updatedLatest update available in the CVE record.

Exploitability

Present is not the same as exploitable

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Is a vulnerable build present?

Compare these published version ranges with your installed build and any vendor patches.

  1. Affected versionversion=0 <=3.3.7

What conditions does exploitation require?

Attack vectornetwork
Required privilegesunauthenticated

What is affected?

PSM Web Solutions PVT LTD · SupportCandyversion=0 <=3.3.7

Published CVSS scores

6.5WordfenceCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N

CVSS describes severity. EPSS estimates exploitation probability.

Attacks

What attackers are doing with it

Daily unique IPs observed by Shadowserver honeypots for known exploited vulnerabilities (KEVs). Missing observations do not establish an absence of attacks.

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No observations available

Sep 10, 2026Sep 16, 2026
Latest reporting daySep 16, 2026
Latest daily unique IPsUnavailable
Prior 30-day averageUnavailable
SourceShadowserver honeypots (KEV)
Vectornetwork
Privilegesunauthenticated
Known exploitationUnconfirmed
Public exploitUnconfirmed

Weakness, pattern, technique

CWE-307Improper Restriction of Excessive Authentication Attempts
T1110Brute Force

Public exploit references

No public exploit references are available in this record.

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Technologies

Your stack

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Your stack

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