CVE-2024-51778Network attack vector

Browser script execution via reflected input

Published Nov 9, 2024 · Updated May 11, 2026

Reflected XSS in Tevya Satisfaction Reports from Help Scout 2.0.3 and earlier allows remote attackers to run script in a user's browser. The public advisory identifies no request parameter or handler; it reports that request input is reflected into page output without safe encoding. Exploitation requires a user to follow a crafted request, and the resulting script runs within the affected site's browser context.

CVSS severity7.1
High
EPSS probability0.27%
Next 30 days · Sep 16, 2026
Known exploitationUnconfirmed
Based on sourced intelligence
Hinoki checkNot available
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Summary

What happened

Reflected XSS in Tevya Satisfaction Reports from Help Scout 2.0.3 and earlier allows remote attackers to run script in a user's browser. The public advisory identifies no request parameter or handler; it reports that request input is reflected into page output without safe encoding. Exploitation requires a user to follow a crafted request, and the resulting script runs within the affected site's browser context.

The record

CVE
CVE-2024-51778
Published
Nov 9, 2024
Updated
May 11, 2026
Vendor
Tevya
Product
Satisfaction Reports from Help Scout
Classifications
CWE-79, CAPEC-591, T1203
Attack vector
network
Privileges
unauthenticated

Timeline

How it unfolded

  1. Nov 9, 2024CVE publishedPublication date reported by the CVE source.
  2. May 11, 2026Record updatedLatest update available in the CVE record.

Exploitability

Present is not the same as exploitable

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Is a vulnerable build present?

Compare these published version ranges with your installed build and any vendor patches.

  1. Affected versionversion=0 <=2.0.3

What conditions does exploitation require?

Attack vectornetwork
Required privilegesunauthenticated

What is affected?

Tevya · Satisfaction Reports from Help Scoutversion=0 <=2.0.3

Published CVSS scores

7.1PatchstackCVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:L

CVSS describes severity. EPSS estimates exploitation probability.

Attacks

What attackers are doing with it

Daily unique IPs observed by Shadowserver honeypots for known exploited vulnerabilities (KEVs). Missing observations do not establish an absence of attacks.

Daily unique IPsNo honeypot observations are available for this CVE in the selected window.

No observations available

Sep 10, 2026Sep 16, 2026
Latest reporting daySep 16, 2026
Latest daily unique IPsUnavailable
Prior 30-day averageUnavailable
SourceShadowserver honeypots (KEV)
Vectornetwork
Privilegesunauthenticated
Known exploitationUnconfirmed
Public exploitUnconfirmed

Weakness, pattern, technique

CWE-79Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')
CAPEC-591Reflected XSS
T1203Exploitation for Client Execution

Public exploit references

No public exploit references are available in this record.

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Technologies

Your stack

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Your stack

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