CVE-2024-43443Network attack vector

Admin-to-admin stored XSS via improper filtering

Published Aug 26, 2024 · Updated Aug 26, 2024

Stored XSS in the Process Management modules of OTRS and OTRS Community Edition allows remote authenticated users to target other admins. OTRS identifies improper filtering of special elements but has not published the affected field, code path, or escaping failure. Administrative privileges are required to store the payload, which executes in another administrator's browser and can perform actions through that session.

CVSS severity4.9
Medium
EPSS probability0.36%
Next 30 days · Sep 16, 2026
Known exploitationUnconfirmed
Based on sourced intelligence
Hinoki checkNot available
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Summary

What happened

Stored XSS in the Process Management modules of OTRS and OTRS Community Edition allows remote authenticated users to target other admins. OTRS identifies improper filtering of special elements but has not published the affected field, code path, or escaping failure. Administrative privileges are required to store the payload, which executes in another administrator's browser and can perform actions through that session.

The record

CVE
CVE-2024-43443
Published
Aug 26, 2024
Updated
Aug 26, 2024
Vendor
Centuran Consulting
Product
OTRS Community Edition
Classifications
CWE-790
Attack vector
network
Privileges
admin

Timeline

How it unfolded

  1. Aug 26, 2024CVE publishedPublication date reported by the CVE source.
  2. Aug 26, 2024Record updatedLatest update available in the CVE record.

Exploitability

Present is not the same as exploitable

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Is a vulnerable build present?

Compare these published version ranges with your installed build and any vendor patches.

  1. Affected versionversion=6.0.x

What conditions does exploitation require?

Attack vectornetwork
Required privilegesadmin

What is affected?

Centuran Consulting · OTRS Community Editionversion=6.0.x
Centuran Consulting · OTRSversion=2023.x; version=2024.x <=2024.5.x; version=7.0.x <=7.0.50; version=8.0.x

Published CVSS scores

4.9OTRS AGCVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:N/I:H/A:N

CVSS describes severity. EPSS estimates exploitation probability.

Attacks

What attackers are doing with it

Daily unique IPs observed by Shadowserver honeypots for known exploited vulnerabilities (KEVs). Missing observations do not establish an absence of attacks.

Daily unique IPsNo honeypot observations are available for this CVE in the selected window.

No observations available

Sep 10, 2026Sep 16, 2026
Latest reporting daySep 16, 2026
Latest daily unique IPsUnavailable
Prior 30-day averageUnavailable
SourceShadowserver honeypots (KEV)
Vectornetwork
Privilegesadmin
Known exploitationUnconfirmed
Public exploitUnconfirmed

Weakness, pattern, technique

CWE-790Improper Filtering of Special Elements

Public exploit references

No public exploit references are available in this record.

Labels summarize the accepted research assessment. They do not indicate a test against your environment.

Technologies

Your stack

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Your stack

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