CVE-2024-43442Network attack vector

Admin-to-admin stored XSS via configuration input

Published Aug 26, 2024 · Updated Aug 26, 2024

Stored XSS in OTRS and OTRS Community Edition allows remote authenticated users with admin rights to target other administrators. The System Configuration modules insufficiently filter attacker-controlled configuration input before storing and rendering it in an administrative view; the precise field and code path are undisclosed. Exploitation requires an administrator to submit the payload, and execution in another administrator's session permits unauthorized page-content modification.

CVSS severity4.9
Medium
EPSS probability0.40%
Next 30 days · Sep 16, 2026
Known exploitationUnconfirmed
Based on sourced intelligence
Hinoki checkNot available
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Summary

What happened

Stored XSS in OTRS and OTRS Community Edition allows remote authenticated users with admin rights to target other administrators. The System Configuration modules insufficiently filter attacker-controlled configuration input before storing and rendering it in an administrative view; the precise field and code path are undisclosed. Exploitation requires an administrator to submit the payload, and execution in another administrator's session permits unauthorized page-content modification.

The record

CVE
CVE-2024-43442
Published
Aug 26, 2024
Updated
Aug 26, 2024
Vendor
Centuran Consulting
Product
OTRS Community Edition
Classifications
CWE-79, CWE-790, CAPEC-63
Attack vector
network
Privileges
admin

Timeline

How it unfolded

  1. Aug 26, 2024CVE publishedPublication date reported by the CVE source.
  2. Aug 26, 2024Record updatedLatest update available in the CVE record.

Exploitability

Present is not the same as exploitable

Compare your product and version with the public record. A matching version still requires validation against your environment.

Is a vulnerable build present?

Compare these published version ranges with your installed build and any vendor patches.

  1. Affected versionversion=6.0.x

What conditions does exploitation require?

Attack vectornetwork
Required privilegesadmin

What is affected?

Centuran Consulting · OTRS Community Editionversion=6.0.x
Centuran Consulting · OTRSversion=2023.x; version=2024.x <=2024.5.x; version=7.0.x <=7.0.50; version=8.0.x

Published CVSS scores

4.9OTRS AGCVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:N/I:H/A:N

CVSS describes severity. EPSS estimates exploitation probability.

Attacks

What attackers are doing with it

Daily unique IPs observed by Shadowserver honeypots for known exploited vulnerabilities (KEVs). Missing observations do not establish an absence of attacks.

Daily unique IPsNo honeypot observations are available for this CVE in the selected window.

No observations available

Sep 10, 2026Sep 16, 2026
Latest reporting daySep 16, 2026
Latest daily unique IPsUnavailable
Prior 30-day averageUnavailable
SourceShadowserver honeypots (KEV)
Vectornetwork
Privilegesadmin
Known exploitationUnconfirmed
Public exploitUnconfirmed

Weakness, pattern, technique

CWE-79Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')
CWE-790Improper Filtering of Special Elements
CAPEC-63Cross-Site Scripting (XSS)

Public exploit references

No public exploit references are available in this record.

Labels summarize the accepted research assessment. They do not indicate a test against your environment.

Technologies

Your stack

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Your stack

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