CVE-2024-20951Network attack vector

Unauthorized reads and modifications of interaction data

Published Feb 17, 2024 · Updated Mar 28, 2025

Improper access control in Oracle Customer Interaction History 12.2.3 through 12.2.13 allows remote attackers to read and modify data via HTTP. The flaw is in the Outcome-Result component, but Oracle has not disclosed the faulty operation or input that bypasses its access controls. Exploitation requires no credentials but does require action by another user; successful attacks expose a subset of accessible data and allow some records to be inserted, updated, or deleted.

CVSS severity6.1
Medium
EPSS probability0.34%
Next 30 days · Sep 16, 2026
Known exploitationUnconfirmed
Based on sourced intelligence
Hinoki checkNot available
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Summary

What happened

Improper access control in Oracle Customer Interaction History 12.2.3 through 12.2.13 allows remote attackers to read and modify data via HTTP. The flaw is in the Outcome-Result component, but Oracle has not disclosed the faulty operation or input that bypasses its access controls. Exploitation requires no credentials but does require action by another user; successful attacks expose a subset of accessible data and allow some records to be inserted, updated, or deleted.

The record

CVE
CVE-2024-20951
Published
Feb 17, 2024
Updated
Mar 28, 2025
Vendor
Oracle
Product
Oracle Customer Interaction History
Classifications
CWE-284, T1190
Attack vector
network
Privileges
unauthenticated

Timeline

How it unfolded

  1. Feb 17, 2024CVE publishedPublication date reported by the CVE source.
  2. Mar 28, 2025Record updatedLatest update available in the CVE record.

Exploitability

Present is not the same as exploitable

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Is a vulnerable build present?

Compare these published version ranges with your installed build and any vendor patches.

  1. Affected versionversion=12.2.3 <=12.2.13

What conditions does exploitation require?

Attack vectornetwork
Required privilegesunauthenticated

What is affected?

Oracle · Oracle Customer Interaction Historyversion=12.2.3 <=12.2.13

Published CVSS scores

6.1OracleCVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N

CVSS describes severity. EPSS estimates exploitation probability.

Attacks

What attackers are doing with it

Daily unique IPs observed by Shadowserver honeypots for known exploited vulnerabilities (KEVs). Missing observations do not establish an absence of attacks.

Daily unique IPsNo honeypot observations are available for this CVE in the selected window.

No observations available

Sep 10, 2026Sep 16, 2026
Latest reporting daySep 16, 2026
Latest daily unique IPsUnavailable
Prior 30-day averageUnavailable
SourceShadowserver honeypots (KEV)
Vectornetwork
Privilegesunauthenticated
Known exploitationUnconfirmed
Public exploitUnconfirmed

Weakness, pattern, technique

CWE-284Improper Access Control
T1190Exploit Public-Facing Application

Public exploit references

No public exploit references are available in this record.

Labels summarize the accepted research assessment. They do not indicate a test against your environment.

Technologies

Your stack

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Your stack

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