CVE-2024-20950Network attack vector

Unauthenticated interaction data read and modification

Published Jan 16, 2024 · Updated Jun 2, 2025

Oracle Customer Interaction History 12.2.3 through 12.2.13 allows remote attackers to read and modify interaction data via HTTP. Oracle has not published the nature of the flaw in the Outcome-Result component or the wrong operation it performs on untrusted input. Exploitation requires another person to interact with the crafted request and can expose, insert, update, or delete some accessible data, with effects extending to other products.

CVSS severity6.1
Medium
EPSS probability0.33%
Next 30 days · Sep 16, 2026
Known exploitationUnconfirmed
Based on sourced intelligence
Hinoki checkNot available
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Summary

What happened

Oracle Customer Interaction History 12.2.3 through 12.2.13 allows remote attackers to read and modify interaction data via HTTP. Oracle has not published the nature of the flaw in the Outcome-Result component or the wrong operation it performs on untrusted input. Exploitation requires another person to interact with the crafted request and can expose, insert, update, or delete some accessible data, with effects extending to other products.

The record

CVE
CVE-2024-20950
Published
Jan 16, 2024
Updated
Jun 2, 2025
Vendor
Oracle
Product
Oracle Customer Interaction History
Classifications
Unavailable
Attack vector
network
Privileges
unauthenticated

Timeline

How it unfolded

  1. Jan 16, 2024CVE publishedPublication date reported by the CVE source.
  2. Jun 2, 2025Record updatedLatest update available in the CVE record.

Exploitability

Present is not the same as exploitable

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Is a vulnerable build present?

Compare these published version ranges with your installed build and any vendor patches.

  1. Affected versionversion=12.2.3 <=12.2.13

What conditions does exploitation require?

Attack vectornetwork
Required privilegesunauthenticated

What is affected?

Oracle · Oracle Customer Interaction Historyversion=12.2.3 <=12.2.13

Published CVSS scores

6.1OracleCVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N

CVSS describes severity. EPSS estimates exploitation probability.

Attacks

What attackers are doing with it

Daily unique IPs observed by Shadowserver honeypots for known exploited vulnerabilities (KEVs). Missing observations do not establish an absence of attacks.

Daily unique IPsNo honeypot observations are available for this CVE in the selected window.

No observations available

Sep 9, 2026Sep 15, 2026
Latest reporting daySep 15, 2026
Latest daily unique IPsUnavailable
Prior 30-day averageUnavailable
SourceShadowserver honeypots (KEV)
Vectornetwork
Privilegesunauthenticated
Known exploitationUnconfirmed
Public exploitUnconfirmed

Weakness, pattern, technique

No sourced classifications are available.

Public exploit references

No public exploit references are available in this record.

Labels summarize the accepted research assessment. They do not indicate a test against your environment.

Technologies

Your stack

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Your stack

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