CVE-2024-20949Network attack vector

Unauthenticated customer-data modification and disclosure

Published Feb 17, 2024 · Updated Nov 21, 2024

An undisclosed flaw in Oracle Customer Interaction History 12.2.3 through 12.2.13 allows remote attackers to read and alter customer data. The Outcome-Result component is affected, but Oracle has not published the endpoint, input, or erroneous operation involved. Exploitation requires another person's interaction and permits reading a subset of accessible data and updating, inserting, or deleting some accessible data.

CVSS severity6.1
Medium
EPSS probability0.36%
Next 30 days · Sep 16, 2026
Known exploitationUnconfirmed
Based on sourced intelligence
Hinoki checkNot available
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Summary

What happened

An undisclosed flaw in Oracle Customer Interaction History 12.2.3 through 12.2.13 allows remote attackers to read and alter customer data. The Outcome-Result component is affected, but Oracle has not published the endpoint, input, or erroneous operation involved. Exploitation requires another person's interaction and permits reading a subset of accessible data and updating, inserting, or deleting some accessible data.

The record

CVE
CVE-2024-20949
Published
Feb 17, 2024
Updated
Nov 21, 2024
Vendor
Oracle
Product
Oracle Customer Interaction History
Classifications
CWE-125
Attack vector
network
Privileges
unauthenticated

Timeline

How it unfolded

  1. Feb 17, 2024CVE publishedPublication date reported by the CVE source.
  2. Nov 21, 2024Record updatedLatest update available in the CVE record.

Exploitability

Present is not the same as exploitable

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Is a vulnerable build present?

Compare these published version ranges with your installed build and any vendor patches.

  1. Affected versionversion=12.2.3 <=12.2.13

What conditions does exploitation require?

Attack vectornetwork
Required privilegesunauthenticated

What is affected?

Oracle · Oracle Customer Interaction Historyversion=12.2.3 <=12.2.13

Published CVSS scores

6.1OracleCVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N

CVSS describes severity. EPSS estimates exploitation probability.

Attacks

What attackers are doing with it

Daily unique IPs observed by Shadowserver honeypots for known exploited vulnerabilities (KEVs). Missing observations do not establish an absence of attacks.

Daily unique IPsNo honeypot observations are available for this CVE in the selected window.

No observations available

Sep 10, 2026Sep 16, 2026
Latest reporting daySep 16, 2026
Latest daily unique IPsUnavailable
Prior 30-day averageUnavailable
SourceShadowserver honeypots (KEV)
Vectornetwork
Privilegesunauthenticated
Known exploitationUnconfirmed
Public exploitUnconfirmed

Weakness, pattern, technique

CWE-125Out-of-bounds Read

Public exploit references

No public exploit references are available in this record.

Labels summarize the accepted research assessment. They do not indicate a test against your environment.

Technologies

Your stack

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Your stack

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