CVE-2024-20484Network attack vector

Service interruption via malformed MR PIM traffic

Published Nov 6, 2024 · Updated Nov 6, 2024

Denial of service in the EAAS feature of Cisco Enterprise Chat and Email allows remote attackers to interrupt chat and callback sessions. EAAS insufficiently validates crafted MR PIM traffic, letting malformed messages break the MR PIM connection between ECE and Unified CCE. Network reachability without authentication is sufficient; the outage persists after traffic stops until EAAS is manually restarted.

CVSS severity7.5
High
EPSS probability0.64%
Next 30 days · Sep 16, 2026
Known exploitationUnconfirmed
Based on sourced intelligence
Hinoki checkNot available
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Summary

What happened

Denial of service in the EAAS feature of Cisco Enterprise Chat and Email allows remote attackers to interrupt chat and callback sessions. EAAS insufficiently validates crafted MR PIM traffic, letting malformed messages break the MR PIM connection between ECE and Unified CCE. Network reachability without authentication is sufficient; the outage persists after traffic stops until EAAS is manually restarted.

The record

CVE
CVE-2024-20484
Published
Nov 6, 2024
Updated
Nov 6, 2024
Vendor
ClamAV
Product
Cisco Enterprise Chat and Email
Classifications
CWE-20, T1499.004
Attack vector
network
Privileges
unauthenticated

Timeline

How it unfolded

  1. Nov 6, 2024CVE publishedPublication date reported by the CVE source.
  2. Nov 6, 2024Record updatedLatest update available in the CVE record.

Exploitability

Present is not the same as exploitable

Compare your product and version with the public record. A matching version still requires validation against your environment.

Is a vulnerable build present?

Compare these published version ranges with your installed build and any vendor patches.

  1. Affected versionversion=11.5(1)
  2. Affected versionversion=11.6(1)
  3. Affected versionversion=11.6(1)_ES10
  4. Affected versionversion=11.6(1)_ES11
  5. Affected versionversion=11.6(1)_ES12
  6. Affected versionversion=11.6(1)_ES12_ET1
  7. Affected versionversion=11.6(1)_ES2
  8. Affected versionversion=11.6(1)_ES3
  9. Affected versionversion=11.6(1)_ES4
  10. Affected versionversion=11.6(1)_ES5
  11. Affected versionversion=11.6(1)_ES6
  12. Affected versionversion=11.6(1)_ES7
  13. Affected versionversion=11.6(1)_ES9
  14. Affected versionversion=11.6(1)_ES9a
  15. Affected versionversion=12.0(1)
  16. Affected versionversion=12.0(1)_ES1
  17. Affected versionversion=12.0(1)_ES2
  18. Affected versionversion=12.0(1)_ES3
  19. Affected versionversion=12.0(1)_ES4
  20. Affected versionversion=12.0(1)_ES5
  21. Affected versionversion=12.0(1)_ES6
  22. Affected versionversion=12.0(1)_ES6_ET2
  23. Affected versionversion=12.0(1)_ES6_ET3
  24. Affected versionversion=12.0(1)_ES7
  25. Affected versionversion=12.0(1)_ES7_ET1
  26. Affected versionversion=12.5(1)_ES3
  27. Affected versionversion=12.5(1)_ES3_ET1
  28. Affected versionversion=12.5(1)_ES3_ET2
  29. Affected versionversion=12.5(1)_ES3_ET3
  30. Affected versionversion=12.5(1)_ES4_ET1
  31. Affected versionversion=12.5(1)_ES4_ET2
  32. Affected versionversion=12.5(1)_ES5
  33. Affected versionversion=12.5(1)_ES5_ET1
  34. Affected versionversion=12.5(1)_ES5_ET2
  35. Affected versionversion=12.5(1)_ES6_ET1
  36. Affected versionversion=12.5(1)_ES7
  37. Affected versionversion=12.5(1)_ES7_ET1
  38. Affected versionversion=12.5(1)_ES8
  39. Affected versionversion=12.5(1)_ES8_ET1
  40. Affected versionversion=12.5(1)_ET1
  41. Affected versionversion=12.6(1)
  42. Affected versionversion=12.6(1)_ES1
  43. Affected versionversion=12.6(1)_ES1_ET1
  44. Affected versionversion=12.6(1)_ES1_ET2
  45. Affected versionversion=12.6(1)_ES2
  46. Affected versionversion=12.6(1)_ES2_ET5
  47. Affected versionversion=12.6(1)_ES3
  48. Affected versionversion=12.6(1)_ES3_ET3
  49. Affected versionversion=12.6(1)_ES4
  50. Affected versionversion=12.6(1)_ES4_ET1
  51. Affected versionversion=12.6(1)_ES4_ET2
  52. Affected versionversion=12.6(1)_ES5
  53. Affected versionversion=12.6(1)_ES5_ET1
  54. Affected versionversion=12.6(1)_ES5_ET2
  55. Affected versionversion=12.6(1)_ES5_ET3
  56. Affected versionversion=12.6(1)_ES6
  57. Affected versionversion=12.6(1)_ES6_ET1
  58. Affected versionversion=12.6(1)_ES6_ET2
  59. Affected versionversion=12.6(1)_ES6_ET3
  60. Affected versionversion=12.6(1)_ES7
  61. Affected versionversion=12.6(1)_ES7_ET1
  62. Affected versionversion=12.6(1)_ES8
  63. Affected versionversion=12.6(1)_ES8_ET1
  64. Affected versionversion=12.6(1)_ES8_ET2
  65. Affected versionversion=12.6(1)_ES9
  66. Affected versionversion=12.6(1)_ES9_ET1
  67. Affected versionversion=12.6(1)_ET1
  68. Affected versionversion=12.6(1)_ET2
  69. Affected versionversion=12.6(1)_ET3
  70. Affected versionversion=12.6_ES2_ET1
  71. Affected versionversion=12.6_ES2_ET2
  72. Affected versionversion=12.6_ES2_ET3
  73. Affected versionversion=12.6_ES2_ET4
  74. Affected versionversion=12.6_ES3_ET1
  75. Affected versionversion=12.6_ES3_ET2

What conditions does exploitation require?

Attack vectornetwork
Required privilegesunauthenticated

What is affected?

ClamAV · Cisco Enterprise Chat and Emailversion=11.5(1); version=11.6(1); version=11.6(1)_ES10; version=11.6(1)_ES11; version=11.6(1)_ES12; version=11.6(1)_ES12_ET1; version=11.6(1)_ES2; version=11.6(1)_ES3; version=11.6(1)_ES4; version=11.6(1)_ES5; version=11.6(1)_ES6; version=11.6(1)_ES7; version=11.6(1)_ES9; version=11.6(1)_ES9a; version=12.0(1); version=12.0(1)_ES1; version=12.0(1)_ES2; version=12.0(1)_ES3; version=12.0(1)_ES4; version=12.0(1)_ES5; version=12.0(1)_ES6; version=12.0(1)_ES6_ET2; version=12.0(1)_ES6_ET3; version=12.0(1)_ES7; version=12.0(1)_ES7_ET1; version=12.5(1)_ES3; version=12.5(1)_ES3_ET1; version=12.5(1)_ES3_ET2; version=12.5(1)_ES3_ET3; version=12.5(1)_ES4_ET1; version=12.5(1)_ES4_ET2; version=12.5(1)_ES5; version=12.5(1)_ES5_ET1; version=12.5(1)_ES5_ET2; version=12.5(1)_ES6_ET1; version=12.5(1)_ES7; version=12.5(1)_ES7_ET1; version=12.5(1)_ES8; version=12.5(1)_ES8_ET1; version=12.5(1)_ET1; version=12.6(1); version=12.6(1)_ES1; version=12.6(1)_ES1_ET1; version=12.6(1)_ES1_ET2; version=12.6(1)_ES2; version=12.6(1)_ES2_ET5; version=12.6(1)_ES3; version=12.6(1)_ES3_ET3; version=12.6(1)_ES4; version=12.6(1)_ES4_ET1; version=12.6(1)_ES4_ET2; version=12.6(1)_ES5; version=12.6(1)_ES5_ET1; version=12.6(1)_ES5_ET2; version=12.6(1)_ES5_ET3; version=12.6(1)_ES6; version=12.6(1)_ES6_ET1; version=12.6(1)_ES6_ET2; version=12.6(1)_ES6_ET3; version=12.6(1)_ES7; version=12.6(1)_ES7_ET1; version=12.6(1)_ES8; version=12.6(1)_ES8_ET1; version=12.6(1)_ES8_ET2; version=12.6(1)_ES9; version=12.6(1)_ES9_ET1; version=12.6(1)_ET1; version=12.6(1)_ET2; version=12.6(1)_ET3; version=12.6_ES2_ET1; version=12.6_ES2_ET2; version=12.6_ES2_ET3; version=12.6_ES2_ET4; version=12.6_ES3_ET1; version=12.6_ES3_ET2

Published CVSS scores

7.5Cisco Systems, Inc.CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H/E:X/RL:X/RC:X

CVSS describes severity. EPSS estimates exploitation probability.

Attacks

What attackers are doing with it

Daily unique IPs observed by Shadowserver honeypots for known exploited vulnerabilities (KEVs). Missing observations do not establish an absence of attacks.

Daily unique IPsNo honeypot observations are available for this CVE in the selected window.

No observations available

Sep 10, 2026Sep 16, 2026
Latest reporting daySep 16, 2026
Latest daily unique IPsUnavailable
Prior 30-day averageUnavailable
SourceShadowserver honeypots (KEV)
Vectornetwork
Privilegesunauthenticated
Known exploitationUnconfirmed
Public exploitUnconfirmed

Weakness, pattern, technique

CWE-20Improper Input Validation
T1499.004Application or System Exploitation

Public exploit references

No public exploit references are available in this record.

Labels summarize the accepted research assessment. They do not indicate a test against your environment.

Technologies

Your stack

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Your stack

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