CVE-2023-38331Network attack vector

Browser script execution via crafted product names

Published Jul 28, 2023 · Updated Oct 23, 2024

Stored XSS in Zoho ManageEngine SupportCenter Plus 14001 and earlier allows remote authenticated users to execute JavaScript in another user's browser. The product name field stores malicious JavaScript without neutralizing it, and the Products list view executes the payload when another user opens the page. A low-privileged account and a subsequent visit by another user are required; execution is limited to that visitor's browser context.

CVSS severity5.4
Medium
EPSS probability2.18%
Next 30 days · Sep 16, 2026
Known exploitationUnconfirmed
Based on sourced intelligence
Hinoki checkNot available
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Summary

What happened

Stored XSS in Zoho ManageEngine SupportCenter Plus 14001 and earlier allows remote authenticated users to execute JavaScript in another user's browser. The product name field stores malicious JavaScript without neutralizing it, and the Products list view executes the payload when another user opens the page. A low-privileged account and a subsequent visit by another user are required; execution is limited to that visitor's browser context.

The record

CVE
CVE-2023-38331
Published
Jul 28, 2023
Updated
Oct 23, 2024
Vendor
Unknown vendor
Product
Unknown product
Classifications
CWE-79, T1203
Attack vector
network
Privileges
authenticated

Timeline

How it unfolded

  1. Jul 28, 2023CVE publishedPublication date reported by the CVE source.
  2. Oct 23, 2024Record updatedLatest update available in the CVE record.

Exploitability

Present is not the same as exploitable

Compare your product and version with the public record. A matching version still requires validation against your environment.

Is a vulnerable build present?

Affected buildAffected product and version details are unavailable.

What conditions does exploitation require?

Attack vectornetwork
Required privilegesauthenticated

What is affected?

Affected products and versions are unavailable in this record.

Published CVSS scores

5.4NIST NVDCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N

CVSS describes severity. EPSS estimates exploitation probability.

Attacks

What attackers are doing with it

Daily unique IPs observed by Shadowserver honeypots for known exploited vulnerabilities (KEVs). Missing observations do not establish an absence of attacks.

Daily unique IPsNo honeypot observations are available for this CVE in the selected window.

No observations available

Sep 9, 2026Sep 15, 2026
Latest reporting daySep 15, 2026
Latest daily unique IPsUnavailable
Prior 30-day averageUnavailable
SourceShadowserver honeypots (KEV)
Vectornetwork
Privilegesauthenticated
Known exploitationUnconfirmed
Public exploitUnconfirmed

Weakness, pattern, technique

CWE-79Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')
T1203Exploitation for Client Execution

Public exploit references

No public exploit references are available in this record.

Labels summarize the accepted research assessment. They do not indicate a test against your environment.

Technologies

Your stack

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Your stack

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