CVE-2023-34197Network attack vector

Privilege escalation via missing reminder authorization

Published Jul 7, 2023 · Updated Nov 13, 2024

Incorrect authorization in three ManageEngine service-desk products allows remote authenticated users to alter release-ticket reminders. The vendor has not disclosed the affected request handler or exact authorization failure beyond identifying the Release module's Reminders function. The flaw affects ServiceDesk Plus 14201 and earlier, ServiceDesk Plus MSP 14202 and earlier, and SupportCenter Plus 14201 and earlier; any application account can view, create, edit, or delete release reminders.

CVSS severity5.4
Medium
EPSS probability3.54%
Next 30 days · Sep 16, 2026
Known exploitationUnconfirmed
Based on sourced intelligence
Hinoki checkNot available
Coverage for this vulnerability

See if you're affected

Explore vulnerability checks for your environment with Hinoki.

Book a demo

Summary

What happened

Incorrect authorization in three ManageEngine service-desk products allows remote authenticated users to alter release-ticket reminders. The vendor has not disclosed the affected request handler or exact authorization failure beyond identifying the Release module's Reminders function. The flaw affects ServiceDesk Plus 14201 and earlier, ServiceDesk Plus MSP 14202 and earlier, and SupportCenter Plus 14201 and earlier; any application account can view, create, edit, or delete release reminders.

The record

CVE
CVE-2023-34197
Published
Jul 7, 2023
Updated
Nov 13, 2024
Vendor
Unknown vendor
Product
Unknown product
Classifications
CWE-863, T1068
Attack vector
network
Privileges
authenticated

Timeline

How it unfolded

  1. Jul 7, 2023CVE publishedPublication date reported by the CVE source.
  2. Nov 13, 2024Record updatedLatest update available in the CVE record.

Exploitability

Present is not the same as exploitable

Compare your product and version with the public record. A matching version still requires validation against your environment.

Is a vulnerable build present?

Affected buildAffected product and version details are unavailable.

What conditions does exploitation require?

Attack vectornetwork
Required privilegesauthenticated

What is affected?

Affected products and versions are unavailable in this record.

Published CVSS scores

5.4NIST NVDCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:N

CVSS describes severity. EPSS estimates exploitation probability.

Attacks

What attackers are doing with it

Daily unique IPs observed by Shadowserver honeypots for known exploited vulnerabilities (KEVs). Missing observations do not establish an absence of attacks.

Daily unique IPsNo honeypot observations are available for this CVE in the selected window.

No observations available

Sep 10, 2026Sep 16, 2026
Latest reporting daySep 16, 2026
Latest daily unique IPsUnavailable
Prior 30-day averageUnavailable
SourceShadowserver honeypots (KEV)
Vectornetwork
Privilegesauthenticated
Known exploitationUnconfirmed
Public exploitUnconfirmed

Weakness, pattern, technique

CWE-863Incorrect Authorization
T1068Exploitation for Privilege Escalation

Public exploit references

No public exploit references are available in this record.

Labels summarize the accepted research assessment. They do not indicate a test against your environment.

Technologies

Your stack

See the directory against your own environment.

Your stack

Check the software in your environment

Book a demo to see how Hinoki identifies affected software and validates exploitability in your environment.

Book a demo