CVE-2023-27149Public exploitNetwork attack vector

Administrator-level script execution via unsanitized labels

Published Oct 23, 2023 · Updated Sep 11, 2024

Stored XSS in Enhancesoft osTicket 1.17.2 allows remote authenticated users to execute scripts through a custom-list Label field. The administrative list editor stores the Label value without adequate sanitization and later renders it in the items view, where event-handler markup executes. Administrator access is required to save the payload, and another user must interact with the affected page; execution occurs in that user's browser context.

CVSS severity4.8
Medium
EPSS probability0.35%
Next 30 days · Sep 16, 2026
Known exploitationUnconfirmed
Based on sourced intelligence
Hinoki checkNot available
Coverage for this vulnerability

See if you're affected

Explore vulnerability checks for your environment with Hinoki.

Book a demo

Summary

What happened

Stored XSS in Enhancesoft osTicket 1.17.2 allows remote authenticated users to execute scripts through a custom-list Label field. The administrative list editor stores the Label value without adequate sanitization and later renders it in the items view, where event-handler markup executes. Administrator access is required to save the payload, and another user must interact with the affected page; execution occurs in that user's browser context.

The record

CVE
CVE-2023-27149
Published
Oct 23, 2023
Updated
Sep 11, 2024
Vendor
Unknown vendor
Product
Unknown product
Classifications
CWE-79, T1059.007
Attack vector
network
Privileges
admin

Timeline

How it unfolded

  1. Oct 23, 2023CVE publishedPublication date reported by the CVE source.
  2. Sep 11, 2024Record updatedLatest update available in the CVE record.

Exploitability

Present is not the same as exploitable

Compare your product and version with the public record. A matching version still requires validation against your environment.

Is a vulnerable build present?

Affected buildAffected product and version details are unavailable.

What conditions does exploitation require?

Attack vectornetwork
Required privilegesadmin

What is affected?

Affected products and versions are unavailable in this record.

Published CVSS scores

4.8NIST NVDCVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N

CVSS describes severity. EPSS estimates exploitation probability.

Attacks

What attackers are doing with it

Daily unique IPs observed by Shadowserver honeypots for known exploited vulnerabilities (KEVs). Missing observations do not establish an absence of attacks.

Daily unique IPsNo honeypot observations are available for this CVE in the selected window.

No observations available

Sep 10, 2026Sep 16, 2026
Latest reporting daySep 16, 2026
Latest daily unique IPsUnavailable
Prior 30-day averageUnavailable
SourceShadowserver honeypots (KEV)
Vectornetwork
Privilegesadmin
Known exploitationUnconfirmed
Public exploitPublished

Weakness, pattern, technique

CWE-79Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')
T1059.007Command and Scripting Interpreter: JavaScript/JScript

Public exploit references

Labels summarize the accepted research assessment. They do not indicate a test against your environment.

Technologies

Your stack

See the directory against your own environment.

Your stack

Check the software in your environment

Book a demo to see how Hinoki identifies affected software and validates exploitability in your environment.

Book a demo