CVE-2023-21778Network attack vector

Command execution via crafted resource URL

Published Feb 14, 2023 · Updated Aug 19, 2026

Command injection in Microsoft Dynamics 365 Unified Service Desk 4.2.0 before 4.2.0.51 allows remote authenticated users to execute code. A crafted URL makes the client call a local file from its Resources directory and execute Windows commands outside the Dynamics application. Exploitation requires low-privilege access, user interaction, and additional preparation of the target environment.

CVSS severity8.0
High
EPSS probability0.97%
Next 30 days · Sep 16, 2026
Known exploitationUnconfirmed
Based on sourced intelligence
Hinoki checkNot available
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Summary

What happened

Command injection in Microsoft Dynamics 365 Unified Service Desk 4.2.0 before 4.2.0.51 allows remote authenticated users to execute code. A crafted URL makes the client call a local file from its Resources directory and execute Windows commands outside the Dynamics application. Exploitation requires low-privilege access, user interaction, and additional preparation of the target environment.

The record

CVE
CVE-2023-21778
Published
Feb 14, 2023
Updated
Aug 19, 2026
Vendor
Microsoft
Product
Microsoft Dynamics 365 Unified Service Desk
Classifications
CWE-77, T1059, T1204.001
Attack vector
network
Privileges
authenticated

Timeline

How it unfolded

  1. Feb 14, 2023CVE publishedPublication date reported by the CVE source.
  2. Aug 19, 2026Record updatedLatest update available in the CVE record.

Exploitability

Present is not the same as exploitable

Compare your product and version with the public record. A matching version still requires validation against your environment.

Is a vulnerable build present?

Compare these published version ranges with your installed build and any vendor patches.

  1. Affected versionversion=4.2.0 <4.2.0.51

What conditions does exploitation require?

Attack vectornetwork
Required privilegesauthenticated

What is affected?

Microsoft · Microsoft Dynamics 365 Unified Service Deskversion=4.2.0 <4.2.0.51

Published CVSS scores

8.0Microsoft CorporationCVSS:3.1/AV:N/AC:H/PR:L/UI:R/S:C/C:H/I:H/A:H

CVSS describes severity. EPSS estimates exploitation probability.

Attacks

What attackers are doing with it

Daily unique IPs observed by Shadowserver honeypots for known exploited vulnerabilities (KEVs). Missing observations do not establish an absence of attacks.

Daily unique IPsNo honeypot observations are available for this CVE in the selected window.

No observations available

Sep 10, 2026Sep 16, 2026
Latest reporting daySep 16, 2026
Latest daily unique IPsUnavailable
Prior 30-day averageUnavailable
SourceShadowserver honeypots (KEV)
Vectornetwork
Privilegesauthenticated
Known exploitationUnconfirmed
Public exploitUnconfirmed

Weakness, pattern, technique

CWE-77Improper Neutralization of Special Elements used in a Command ('Command Injection')
T1059Command and Scripting Interpreter
T1204.001User Execution: Malicious Link

Public exploit references

No public exploit references are available in this record.

Labels summarize the accepted research assessment. They do not indicate a test against your environment.

Technologies

Your stack

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Your stack

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