CVE-2023-1125Public exploitNetwork attack vector

Cross-user ticket modification via unchecked post_ID

Published May 2, 2023 · Updated Jan 30, 2025

IDOR in Waseem Senjer Ruby Help Desk before 1.3.4 allows remote authenticated users to modify other users' support tickets. The ticket-update handler trusts the user-controlled post_ID value without verifying that the selected ticket belongs to the requester. Subscriber-level access and one owned ticket are sufficient to enumerate sequential ticket IDs, close other users' tickets, and add files or replies.

CVSS severity6.5
Medium
EPSS probability0.56%
Next 30 days · Sep 16, 2026
Known exploitationUnconfirmed
Based on sourced intelligence
Hinoki checkNot available
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Summary

What happened

IDOR in Waseem Senjer Ruby Help Desk before 1.3.4 allows remote authenticated users to modify other users' support tickets. The ticket-update handler trusts the user-controlled post_ID value without verifying that the selected ticket belongs to the requester. Subscriber-level access and one owned ticket are sufficient to enumerate sequential ticket IDs, close other users' tickets, and add files or replies.

The record

CVE
CVE-2023-1125
Published
May 2, 2023
Updated
Jan 30, 2025
Vendor
Waseem Senjer
Product
Ruby Help Desk
Classifications
CWE-639, T1565.001
Attack vector
network
Privileges
authenticated

Timeline

How it unfolded

  1. May 2, 2023CVE publishedPublication date reported by the CVE source.
  2. Jan 30, 2025Record updatedLatest update available in the CVE record.

Exploitability

Present is not the same as exploitable

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Is a vulnerable build present?

Compare these published version ranges with your installed build and any vendor patches.

  1. Affected versionversion=0 <1.3.4

What conditions does exploitation require?

Attack vectornetwork
Required privilegesauthenticated

What is affected?

Waseem Senjer · Ruby Help Deskversion=0 <1.3.4

Published CVSS scores

6.5CISA-ADPCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:N

CVSS describes severity. EPSS estimates exploitation probability.

Attacks

What attackers are doing with it

Daily unique IPs observed by Shadowserver honeypots for known exploited vulnerabilities (KEVs). Missing observations do not establish an absence of attacks.

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No observations available

Sep 10, 2026Sep 16, 2026
Latest reporting daySep 16, 2026
Latest daily unique IPsUnavailable
Prior 30-day averageUnavailable
SourceShadowserver honeypots (KEV)
Vectornetwork
Privilegesauthenticated
Known exploitationUnconfirmed
Public exploitPublished

Weakness, pattern, technique

CWE-639Authorization Bypass Through User-Controlled Key
T1565.001Stored Data Manipulation

Public exploit references

Labels summarize the accepted research assessment. They do not indicate a test against your environment.

Technologies

Your stack

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Your stack

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