CVE-2023-1019Public exploitNetwork attack vector

Administrator-session script execution via unescaped ticket description

Published May 15, 2023 · Updated Jan 24, 2025

Stored cross-site scripting in Help Desk WP 1.2.0 and earlier allows remote authenticated users to inject scripts through tickets. The ticket submission path stores the unescaped description parameter and later inserts it into the administrator ticket view as executable markup. Editor privileges are required to create the ticket, and the script executes only when an administrator opens it, exposing that browser session to attacker-controlled actions.

CVSS severity5.4
Medium
EPSS probability0.46%
Next 30 days · Sep 16, 2026
Known exploitationUnconfirmed
Based on sourced intelligence
Hinoki checkNot available
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Summary

What happened

Stored cross-site scripting in Help Desk WP 1.2.0 and earlier allows remote authenticated users to inject scripts through tickets. The ticket submission path stores the unescaped description parameter and later inserts it into the administrator ticket view as executable markup. Editor privileges are required to create the ticket, and the script executes only when an administrator opens it, exposing that browser session to attacker-controlled actions.

The record

CVE
CVE-2023-1019
Published
May 15, 2023
Updated
Jan 24, 2025
Vendor
helpdeskwp
Product
Help Desk WP
Classifications
CWE-79, T1059.007
Attack vector
network
Privileges
authenticated

Timeline

How it unfolded

  1. May 15, 2023CVE publishedPublication date reported by the CVE source.
  2. Jan 24, 2025Record updatedLatest update available in the CVE record.

Exploitability

Present is not the same as exploitable

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Is a vulnerable build present?

Compare these published version ranges with your installed build and any vendor patches.

  1. Affected versionversion=0 <=1.2.0

What conditions does exploitation require?

Attack vectornetwork
Required privilegesauthenticated

What is affected?

helpdeskwp · Help Desk WPversion=0 <=1.2.0

Published CVSS scores

5.4CISA-ADPCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N
5.4NVDCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N

CVSS describes severity. EPSS estimates exploitation probability.

Attacks

What attackers are doing with it

Daily unique IPs observed by Shadowserver honeypots for known exploited vulnerabilities (KEVs). Missing observations do not establish an absence of attacks.

Daily unique IPsNo honeypot observations are available for this CVE in the selected window.

No observations available

Sep 9, 2026Sep 15, 2026
Latest reporting daySep 15, 2026
Latest daily unique IPsUnavailable
Prior 30-day averageUnavailable
SourceShadowserver honeypots (KEV)
Vectornetwork
Privilegesauthenticated
Known exploitationUnconfirmed
Public exploitPublished

Weakness, pattern, technique

CWE-79Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')
T1059.007JavaScript/JScript

Public exploit references

Labels summarize the accepted research assessment. They do not indicate a test against your environment.

Technologies

Your stack

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Your stack

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