CVE-2022-42704Network attack vector

Browser script execution via Ticket Conversations content

Published Jan 12, 2023 · Updated Apr 9, 2025

Cross-site scripting in ServiceNow Quebec, Rome, and San Diego allows remote authenticated users to inject script through Standard Ticket Conversations. The widget displays journal entries from target records, but ServiceNow has not disclosed which input reaches an unsafe rendering operation or how neutralization fails. Exploitation requires low-privileged access and victim interaction, resulting in script execution within the victim's browser.

CVSS severity5.4
Medium
EPSS probability0.44%
Next 30 days · Sep 16, 2026
Known exploitationUnconfirmed
Based on sourced intelligence
Hinoki checkNot available
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Summary

What happened

Cross-site scripting in ServiceNow Quebec, Rome, and San Diego allows remote authenticated users to inject script through Standard Ticket Conversations. The widget displays journal entries from target records, but ServiceNow has not disclosed which input reaches an unsafe rendering operation or how neutralization fails. Exploitation requires low-privileged access and victim interaction, resulting in script execution within the victim's browser.

The record

CVE
CVE-2022-42704
Published
Jan 12, 2023
Updated
Apr 9, 2025
Vendor
Unknown vendor
Product
Unknown product
Classifications
CWE-79, T1059.007
Attack vector
network
Privileges
authenticated

Timeline

How it unfolded

  1. Jan 12, 2023CVE publishedPublication date reported by the CVE source.
  2. Apr 9, 2025Record updatedLatest update available in the CVE record.

Exploitability

Present is not the same as exploitable

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Is a vulnerable build present?

Affected buildAffected product and version details are unavailable.

What conditions does exploitation require?

Attack vectornetwork
Required privilegesauthenticated

What is affected?

Affected products and versions are unavailable in this record.

Published CVSS scores

5.4CISA-ADPCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N
5.4NVDCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N

CVSS describes severity. EPSS estimates exploitation probability.

Attacks

What attackers are doing with it

Daily unique IPs observed by Shadowserver honeypots for known exploited vulnerabilities (KEVs). Missing observations do not establish an absence of attacks.

Daily unique IPsNo honeypot observations are available for this CVE in the selected window.

No observations available

Sep 9, 2026Sep 15, 2026
Latest reporting daySep 15, 2026
Latest daily unique IPsUnavailable
Prior 30-day averageUnavailable
SourceShadowserver honeypots (KEV)
Vectornetwork
Privilegesauthenticated
Known exploitationUnconfirmed
Public exploitUnconfirmed

Weakness, pattern, technique

CWE-79Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')
T1059.007Command and Scripting Interpreter: JavaScript/JScript

Public exploit references

No public exploit references are available in this record.

Labels summarize the accepted research assessment. They do not indicate a test against your environment.

Technologies

Your stack

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Your stack

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