CVE-2022-39049Network attack vector

Admin-context script execution via manipulated URL

Published Sep 5, 2022 · Updated Sep 16, 2024

Cross-site scripting in affected OTRS and Community Edition releases allows remote authenticated users to run JavaScript through a manipulated URL. OTRS has not disclosed the affected route, parameter, or output-encoding failure that places URL content into the administrative interface. Exploitation requires an administrator session and user interaction, and successful execution can read or alter data available to that browser context.

CVSS severity3.5
Low
EPSS probability0.64%
Next 30 days · Sep 16, 2026
Known exploitationUnconfirmed
Based on sourced intelligence
Hinoki checkNot available
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Summary

What happened

Cross-site scripting in affected OTRS and Community Edition releases allows remote authenticated users to run JavaScript through a manipulated URL. OTRS has not disclosed the affected route, parameter, or output-encoding failure that places URL content into the administrative interface. Exploitation requires an administrator session and user interaction, and successful execution can read or alter data available to that browser context.

The record

CVE
CVE-2022-39049
Published
Sep 5, 2022
Updated
Sep 16, 2024
Vendor
Centuran Consulting
Product
OTRS Community Edition
Classifications
CWE-79, T1059.007
Attack vector
network
Privileges
admin

Timeline

How it unfolded

  1. Sep 5, 2022CVE publishedPublication date reported by the CVE source.
  2. Sep 16, 2024Record updatedLatest update available in the CVE record.

Exploitability

Present is not the same as exploitable

Compare your product and version with the public record. A matching version still requires validation against your environment.

Is a vulnerable build present?

Compare these published version ranges with your installed build and any vendor patches.

  1. Affected versionversion=6.0.1 <6.0.x*

What conditions does exploitation require?

Attack vectornetwork
Required privilegesadmin

What is affected?

Centuran Consulting · OTRS Community Editionversion=6.0.1 <6.0.x*
OTRS AG · OTRSversion=7.0.x <=7.0.36; version=8.0.x <=8.0.24

Published CVSS scores

3.5OTRS AGCVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:L/I:L/A:N
4.8NIST NVDCVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N

CVSS describes severity. EPSS estimates exploitation probability.

Attacks

What attackers are doing with it

Daily unique IPs observed by Shadowserver honeypots for known exploited vulnerabilities (KEVs). Missing observations do not establish an absence of attacks.

Daily unique IPsNo honeypot observations are available for this CVE in the selected window.

No observations available

Sep 10, 2026Sep 16, 2026
Latest reporting daySep 16, 2026
Latest daily unique IPsUnavailable
Prior 30-day averageUnavailable
SourceShadowserver honeypots (KEV)
Vectornetwork
Privilegesadmin
Known exploitationUnconfirmed
Public exploitUnconfirmed

Weakness, pattern, technique

CWE-79Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')
T1059.007JavaScript/JScript

Public exploit references

No public exploit references are available in this record.

Labels summarize the accepted research assessment. They do not indicate a test against your environment.

Technologies

Your stack

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Your stack

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