Customer impersonation via ScreenMeet rate-limit bypass
Published Feb 10, 2023 · Updated Mar 26, 2025
Rate-limit bypass in Dell SupportAssist allows remote attackers to impersonate legitimate customers through the ScreenMeet API. The third-party ScreenMeet API does not enforce the intended request-attempt limit; Dell has not disclosed the affected endpoint or counter logic. Affected releases are SupportAssist for Home PCs 3.11.2 and earlier and SupportAssist for Business PCs 3.2.0 and earlier; no account is required, but exploitation has high complexity.
Summary
What happened
Rate-limit bypass in Dell SupportAssist allows remote attackers to impersonate legitimate customers through the ScreenMeet API. The third-party ScreenMeet API does not enforce the intended request-attempt limit; Dell has not disclosed the affected endpoint or counter logic. Affected releases are SupportAssist for Home PCs 3.11.2 and earlier and SupportAssist for Business PCs 3.2.0 and earlier; no account is required, but exploitation has high complexity.
The record
- CVE
- CVE-2022-34389
- Published
- Feb 10, 2023
- Updated
- Mar 26, 2025
- Vendor
- Unknown vendor
- Product
- Unknown product
- Classifications
- CWE-307
- Attack vector
- network
- Privileges
- unauthenticated
Timeline
How it unfolded
- Feb 10, 2023CVE publishedPublication date reported by the CVE source.
- Mar 26, 2025Record updatedLatest update available in the CVE record.
Exploitability
Present is not the same as exploitable
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What is affected?
Affected products and versions are unavailable in this record.
Attacks
What attackers are doing with it
Daily unique IPs observed by Shadowserver honeypots for known exploited vulnerabilities (KEVs). Missing observations do not establish an absence of attacks.
Weakness, pattern, technique
Public exploit references
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Technologies
Your stack
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Your stack
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