CVE-2022-24386Public exploitNetwork attack vector

Operator-session compromise via unsanitized live-chat fields

Published Mar 14, 2022 · Updated Mar 11, 2025

Stored cross-site scripting in SmarterTools SmarterTrack before Build 8075 allows remote attackers to execute script in an operator's browser. The live-chat API stores attacker-controlled CustomFields DefaultValue values and renders them without neutralization when an operator opens the chat. No authentication is required to start the crafted chat, but an operator must open it; the script can view or modify data available in that operator's session.

CVSS severity8.8
High
EPSS probability0.71%
Next 30 days · Sep 16, 2026
Known exploitationUnconfirmed
Based on sourced intelligence
Hinoki checkNot available
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Summary

What happened

Stored cross-site scripting in SmarterTools SmarterTrack before Build 8075 allows remote attackers to execute script in an operator's browser. The live-chat API stores attacker-controlled CustomFields DefaultValue values and renders them without neutralization when an operator opens the chat. No authentication is required to start the crafted chat, but an operator must open it; the script can view or modify data available in that operator's session.

The record

CVE
CVE-2022-24386
Published
Mar 14, 2022
Updated
Mar 11, 2025
Vendor
SmarterTools Inc.
Product
SmarterTrack
Classifications
CWE-79, T1203
Attack vector
network
Privileges
unauthenticated

Timeline

How it unfolded

  1. Mar 14, 2022CVE publishedPublication date reported by the CVE source.
  2. Mar 11, 2025Record updatedLatest update available in the CVE record.

Exploitability

Present is not the same as exploitable

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Is a vulnerable build present?

Compare these published version ranges with your installed build and any vendor patches.

  1. Affected versionversion=100.x <Build 8075

What conditions does exploitation require?

Attack vectornetwork
Required privilegesunauthenticated

What is affected?

SmarterTools Inc. · SmarterTrackversion=100.x <Build 8075

Published CVSS scores

3.5NIST NVDAV:N/AC:M/Au:S/C:N/I:P/A:N
6.1NIST NVDCVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N
8.8DIVDCVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H

CVSS describes severity. EPSS estimates exploitation probability.

Attacks

What attackers are doing with it

Daily unique IPs observed by Shadowserver honeypots for known exploited vulnerabilities (KEVs). Missing observations do not establish an absence of attacks.

Daily unique IPsNo honeypot observations are available for this CVE in the selected window.

No observations available

Sep 10, 2026Sep 16, 2026
Latest reporting daySep 16, 2026
Latest daily unique IPsUnavailable
Prior 30-day averageUnavailable
SourceShadowserver honeypots (KEV)
Vectornetwork
Privilegesunauthenticated
Known exploitationUnconfirmed
Public exploitPublished

Weakness, pattern, technique

CWE-79Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')
T1203Exploitation for Client Execution

Public exploit references

Labels summarize the accepted research assessment. They do not indicate a test against your environment.

Technologies

Your stack

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Your stack

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