CVE-2022-23165Network attack vector

Client-side code execution via reflected helpPageName

Published May 12, 2022 · Updated Sep 16, 2024

Reflected XSS in SysAid On-Premises 22.1.63 and earlier allows remote attackers to execute client-side code through Offline Help. /help/treecontent.jsp places the helpPageName parameter into its HTML response without neutralizing script-capable input. Offline Help Pages must be exposed and a victim must open a crafted link; the script runs in that victim's session and can read data or perform permitted actions.

CVSS severity5.5
Medium
EPSS probability0.39%
Next 30 days · Sep 16, 2026
Known exploitationUnconfirmed
Based on sourced intelligence
Hinoki checkNot available
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Summary

What happened

Reflected XSS in SysAid On-Premises 22.1.63 and earlier allows remote attackers to execute client-side code through Offline Help. /help/treecontent.jsp places the helpPageName parameter into its HTML response without neutralizing script-capable input. Offline Help Pages must be exposed and a victim must open a crafted link; the script runs in that victim's session and can read data or perform permitted actions.

The record

CVE
CVE-2022-23165
Published
May 12, 2022
Updated
Sep 16, 2024
Vendor
SysAid
Product
SysAid On-Premises
Classifications
CWE-79, T1204.001
Attack vector
network
Privileges
unauthenticated

Timeline

How it unfolded

  1. May 12, 2022CVE publishedPublication date reported by the CVE source.
  2. Sep 16, 2024Record updatedLatest update available in the CVE record.

Exploitability

Present is not the same as exploitable

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Is a vulnerable build present?

Compare these published version ranges with your installed build and any vendor patches.

  1. Affected versionversion=22.1.63 on premise version <=22.1.63
  2. Affected versionversion=22.2.19 cloud version <=22.2.19

What conditions does exploitation require?

Attack vectornetwork
Required privilegesunauthenticated

What is affected?

SysAid · SysAid On-Premisesversion=22.1.63 on premise version <=22.1.63; version=22.2.19 cloud version <=22.2.19

Published CVSS scores

6.1NIST NVDCVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N
4.3NIST NVDAV:N/AC:M/Au:N/C:N/I:P/A:N
5.5Israel National Cyber DirectorateCVSS:3.1/AV:L/AC:H/PR:L/UI:R/S:U/C:H/I:L/A:L

CVSS describes severity. EPSS estimates exploitation probability.

Attacks

What attackers are doing with it

Daily unique IPs observed by Shadowserver honeypots for known exploited vulnerabilities (KEVs). Missing observations do not establish an absence of attacks.

Daily unique IPsNo honeypot observations are available for this CVE in the selected window.

No observations available

Sep 9, 2026Sep 15, 2026
Latest reporting daySep 15, 2026
Latest daily unique IPsUnavailable
Prior 30-day averageUnavailable
SourceShadowserver honeypots (KEV)
Vectornetwork
Privilegesunauthenticated
Known exploitationUnconfirmed
Public exploitUnconfirmed

Weakness, pattern, technique

CWE-79Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')
T1204.001User Execution: Malicious Link

Public exploit references

No public exploit references are available in this record.

Labels summarize the accepted research assessment. They do not indicate a test against your environment.

Technologies

Your stack

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Your stack

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