Ticket disclosure via unchecked substitute permissions
Published Feb 4, 2022 · Updated Aug 4, 2024
Incorrect access control in Zammad 5.0.2 allows remote authenticated users to receive notifications for tickets they cannot access. The out-of-office substitution logic dispatches ticket notifications without verifying that the substitute has the original agent's ticket permissions. Exploitation requires agent access and a configured out-of-office substitute; exposure is limited to information contained in unauthorized notifications.
Summary
What happened
Incorrect access control in Zammad 5.0.2 allows remote authenticated users to receive notifications for tickets they cannot access. The out-of-office substitution logic dispatches ticket notifications without verifying that the substitute has the original agent's ticket permissions. Exploitation requires agent access and a configured out-of-office substitute; exposure is limited to information contained in unauthorized notifications.
The record
- CVE
- CVE-2021-44886
- Published
- Feb 4, 2022
- Updated
- Aug 4, 2024
- Vendor
- Unknown vendor
- Product
- Unknown product
- Classifications
- Unavailable
- Attack vector
- network
- Privileges
- authenticated
Timeline
How it unfolded
- Feb 4, 2022CVE publishedPublication date reported by the CVE source.
- Aug 4, 2024Record updatedLatest update available in the CVE record.
Exploitability
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What is affected?
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Published CVSS scores
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Attacks
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Weakness, pattern, technique
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Public exploit references
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Technologies
Your stack
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Your stack
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