CVE-2021-32454

Administrator lockout via embedded password replacement

Published May 17, 2021 · Updated Sep 16, 2024

Use of hard-coded credentials in SITEL CAP/PRX firmware 5.2.01 allows adjacent remote attackers to alter device credentials. The firmware embeds a password, but INCIBE has not disclosed the credential, its storage locus, or the interface that accepts it. An unauthenticated attacker with access to the device network can replace the credentials and lock administrators out, while the published record does not establish further effects.

CVSS severity9.6
Critical
EPSS probability0.40%
Next 30 days · Sep 16, 2026
Known exploitationUnconfirmed
Based on sourced intelligence
Hinoki checkNot available
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Summary

What happened

Use of hard-coded credentials in SITEL CAP/PRX firmware 5.2.01 allows adjacent remote attackers to alter device credentials. The firmware embeds a password, but INCIBE has not disclosed the credential, its storage locus, or the interface that accepts it. An unauthenticated attacker with access to the device network can replace the credentials and lock administrators out, while the published record does not establish further effects.

The record

CVE
CVE-2021-32454
Published
May 17, 2021
Updated
Sep 16, 2024
Vendor
SITEL Sistemas Electrónicos, S.A.
Product
CAP-PRX
Classifications
CWE-798, T1078.001
Attack vector
adjacent
Privileges
unauthenticated

Timeline

How it unfolded

  1. May 17, 2021CVE publishedPublication date reported by the CVE source.
  2. Sep 16, 2024Record updatedLatest update available in the CVE record.

Exploitability

Present is not the same as exploitable

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Is a vulnerable build present?

Compare these published version ranges with your installed build and any vendor patches.

  1. Affected versionversion=5.2.01

What conditions does exploitation require?

Attack vectoradjacent
Required privilegesunauthenticated

What is affected?

SITEL Sistemas Electrónicos, S.A. · CAP-PRXversion=5.2.01

Published CVSS scores

9.6Spanish National Cybersecurity Institute, S.A. (INCIBE)CVSS:3.1/AV:A/AC:L/PR:N/UI:N/S:C/C:H/I:H/A:H
8.8NIST National Vulnerability DatabaseCVSS:3.1/AV:A/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
5.8NIST National Vulnerability DatabaseAV:A/AC:L/Au:N/C:P/I:P/A:P

CVSS describes severity. EPSS estimates exploitation probability.

Attacks

What attackers are doing with it

Daily unique IPs observed by Shadowserver honeypots for known exploited vulnerabilities (KEVs). Missing observations do not establish an absence of attacks.

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No observations available

Sep 10, 2026Sep 16, 2026
Latest reporting daySep 16, 2026
Latest daily unique IPsUnavailable
Prior 30-day averageUnavailable
SourceShadowserver honeypots (KEV)
Vectoradjacent
Privilegesunauthenticated
Known exploitationUnconfirmed
Public exploitUnconfirmed

Weakness, pattern, technique

CWE-798Use of Hard-coded Credentials
T1078.001Default Accounts

Public exploit references

No public exploit references are available in this record.

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Technologies

Your stack

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Your stack

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