CVE-2021-25961Network attack vector

Account takeover via orphaned password reset links

Published Sep 29, 2021 · Updated Sep 17, 2024

Weak password recovery in SalesAgility SuiteCRM 7.1.7 through 7.10.31 and 7.11 through 7.11.20 allows attackers to take over accounts. The password-reset workflow leaves an old link valid after its user record is deleted and resolves it against a later account that reuses the same user ID. Exploitation requires possession of the stale link and creation of a new account with that reused ID; using the link resets the new account password.

CVSS severity8.0
High
EPSS probability0.95%
Next 30 days · Sep 16, 2026
Known exploitationUnconfirmed
Based on sourced intelligence
Hinoki checkNot available
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Summary

What happened

Weak password recovery in SalesAgility SuiteCRM 7.1.7 through 7.10.31 and 7.11 through 7.11.20 allows attackers to take over accounts. The password-reset workflow leaves an old link valid after its user record is deleted and resolves it against a later account that reuses the same user ID. Exploitation requires possession of the stale link and creation of a new account with that reused ID; using the link resets the new account password.

The record

CVE
CVE-2021-25961
Published
Sep 29, 2021
Updated
Sep 17, 2024
Vendor
SalesAgility
Product
SuiteCRM
Classifications
CWE-640, T1098
Attack vector
network
Privileges
authenticated

Timeline

How it unfolded

  1. Sep 29, 2021CVE publishedPublication date reported by the CVE source.
  2. Sep 17, 2024Record updatedLatest update available in the CVE record.

Exploitability

Present is not the same as exploitable

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Is a vulnerable build present?

Compare these published version ranges with your installed build and any vendor patches.

  1. Affected versionversion=v7.11 <v7.11.21
  2. Affected versionversion=v7.1.7 <* changes=[{"at":"v7.10.32","status":"unaffected"}]

What conditions does exploitation require?

Attack vectornetwork
Required privilegesauthenticated

What is affected?

SalesAgility · SuiteCRMversion=v7.11 <v7.11.21; version=v7.1.7 <* changes=[{"at":"v7.10.32","status":"unaffected"}]

Published CVSS scores

8.0MendCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:H/A:H
6.0NIST NVDAV:N/AC:M/Au:S/C:P/I:P/A:P

CVSS describes severity. EPSS estimates exploitation probability.

Attacks

What attackers are doing with it

Daily unique IPs observed by Shadowserver honeypots for known exploited vulnerabilities (KEVs). Missing observations do not establish an absence of attacks.

Daily unique IPsNo honeypot observations are available for this CVE in the selected window.

No observations available

Sep 10, 2026Sep 16, 2026
Latest reporting daySep 16, 2026
Latest daily unique IPsUnavailable
Prior 30-day averageUnavailable
SourceShadowserver honeypots (KEV)
Vectornetwork
Privilegesauthenticated
Known exploitationUnconfirmed
Public exploitUnconfirmed

Weakness, pattern, technique

CWE-640Weak Password Recovery Mechanism for Forgotten Password
T1098Account Manipulation

Public exploit references

No public exploit references are available in this record.

Labels summarize the accepted research assessment. They do not indicate a test against your environment.

Technologies

Your stack

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Your stack

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