CVE-2021-2107Network attack vector

Data access and modification via Outcome-Result XSS

Published Jan 20, 2021 · Updated Sep 26, 2024

Cross-site scripting in Oracle Customer Interaction History 12.1.1 through 12.1.3 and 12.2.3 through 12.2.10 allows remote attackers to compromise data. The public records identify the Outcome-Result component and XSS, but do not disclose the affected input or the missing output-encoding operation. Exploitation requires another person's interaction and allows reading all accessible interaction data and modifying or deleting some accessible data.

CVSS severity8.2
High
EPSS probability1.16%
Next 30 days · Sep 16, 2026
Known exploitationUnconfirmed
Based on sourced intelligence
Hinoki checkNot available
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Summary

What happened

Cross-site scripting in Oracle Customer Interaction History 12.1.1 through 12.1.3 and 12.2.3 through 12.2.10 allows remote attackers to compromise data. The public records identify the Outcome-Result component and XSS, but do not disclose the affected input or the missing output-encoding operation. Exploitation requires another person's interaction and allows reading all accessible interaction data and modifying or deleting some accessible data.

The record

CVE
CVE-2021-2107
Published
Jan 20, 2021
Updated
Sep 26, 2024
Vendor
Oracle
Product
Oracle Customer Interaction History
Classifications
T1059.007
Attack vector
network
Privileges
unauthenticated

Timeline

How it unfolded

  1. Jan 20, 2021CVE publishedPublication date reported by the CVE source.
  2. Sep 26, 2024Record updatedLatest update available in the CVE record.

Exploitability

Present is not the same as exploitable

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Is a vulnerable build present?

Compare these published version ranges with your installed build and any vendor patches.

  1. Affected versionversion=12.1.1-12.1.3
  2. Affected versionversion=12.2.3-12.2.10

What conditions does exploitation require?

Attack vectornetwork
Required privilegesunauthenticated

What is affected?

Oracle · Oracle Customer Interaction Historyversion=12.1.1-12.1.3; version=12.2.3-12.2.10

Published CVSS scores

8.2OracleCVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:H/I:L/A:N
5.8NIST NVDAV:N/AC:M/Au:N/C:P/I:P/A:N

CVSS describes severity. EPSS estimates exploitation probability.

Attacks

What attackers are doing with it

Daily unique IPs observed by Shadowserver honeypots for known exploited vulnerabilities (KEVs). Missing observations do not establish an absence of attacks.

Daily unique IPsNo honeypot observations are available for this CVE in the selected window.

No observations available

Sep 10, 2026Sep 16, 2026
Latest reporting daySep 16, 2026
Latest daily unique IPsUnavailable
Prior 30-day averageUnavailable
SourceShadowserver honeypots (KEV)
Vectornetwork
Privilegesunauthenticated
Known exploitationUnconfirmed
Public exploitUnconfirmed

Weakness, pattern, technique

T1059.007Command and Scripting Interpreter: JavaScript/JScript

Public exploit references

No public exploit references are available in this record.

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Technologies

Your stack

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Your stack

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