CVE-2020-7036Network attack vector

Authenticated file disclosure via XML external entities

Published Apr 23, 2021 · Updated Sep 17, 2024

XML external entity injection in Avaya Callback Assist 4.0.x before 4.7.1.1 Patch 7 allows remote authenticated users to read system files. The administration component accepts XML containing external entity references and resolves them against host resources; Avaya has not identified the specific parser or endpoint. An authenticated network session is required, and the documented consequence is information disclosure rather than modification.

CVSS severity8.1
High
EPSS probability0.98%
Next 30 days · Sep 16, 2026
Known exploitationUnconfirmed
Based on sourced intelligence
Hinoki checkNot available
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Summary

What happened

XML external entity injection in Avaya Callback Assist 4.0.x before 4.7.1.1 Patch 7 allows remote authenticated users to read system files. The administration component accepts XML containing external entity references and resolves them against host resources; Avaya has not identified the specific parser or endpoint. An authenticated network session is required, and the documented consequence is information disclosure rather than modification.

The record

CVE
CVE-2020-7036
Published
Apr 23, 2021
Updated
Sep 17, 2024
Vendor
Avaya
Product
Avaya Callback Assist
Classifications
CWE-611, T1005
Attack vector
network
Privileges
authenticated

Timeline

How it unfolded

  1. Apr 23, 2021CVE publishedPublication date reported by the CVE source.
  2. Sep 17, 2024Record updatedLatest update available in the CVE record.

Exploitability

Present is not the same as exploitable

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Is a vulnerable build present?

Compare these published version ranges with your installed build and any vendor patches.

  1. Affected versionversion=4.0.x <4.7.1.1

What conditions does exploitation require?

Attack vectornetwork
Required privilegesauthenticated

What is affected?

Avaya · Avaya Callback Assistversion=4.0.x <4.7.1.1

Published CVSS scores

6.5NIST NVDCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
4.0NIST NVDAV:N/AC:L/Au:S/C:P/I:N/A:N
8.1AvayaCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:H

CVSS describes severity. EPSS estimates exploitation probability.

Attacks

What attackers are doing with it

Daily unique IPs observed by Shadowserver honeypots for known exploited vulnerabilities (KEVs). Missing observations do not establish an absence of attacks.

Daily unique IPsNo honeypot observations are available for this CVE in the selected window.

No observations available

Sep 9, 2026Sep 15, 2026
Latest reporting daySep 15, 2026
Latest daily unique IPsUnavailable
Prior 30-day averageUnavailable
SourceShadowserver honeypots (KEV)
Vectornetwork
Privilegesauthenticated
Known exploitationUnconfirmed
Public exploitUnconfirmed

Weakness, pattern, technique

CWE-611Improper Restriction of XML External Entity Reference
T1005Data from Local System

Public exploit references

No public exploit references are available in this record.

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Technologies

Your stack

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Your stack

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