CVE-2020-2873Network attack vector

Unauthenticated data access and modification via undisclosed mechanism

Published Apr 15, 2020 · Updated Sep 27, 2024

Oracle Customer Interaction History 12.1.1 through 12.1.3 and 12.2.3 through 12.2.9 allows remote attackers to read and alter data via HTTP. Oracle identifies the Outcome-Result component but has not published the flawed operation or how an HTTP request reaches it. Exploitation requires an unauthenticated network path and interaction by another person, and it exposes all component-accessible data to reading plus some data to insertion, update, or deletion.

CVSS severity8.2
High
EPSS probability1.31%
Next 30 days · Sep 16, 2026
Known exploitationUnconfirmed
Based on sourced intelligence
Hinoki checkNot available
Coverage for this vulnerability

See if you're affected

Explore vulnerability checks for your environment with Hinoki.

Book a demo

Summary

What happened

Oracle Customer Interaction History 12.1.1 through 12.1.3 and 12.2.3 through 12.2.9 allows remote attackers to read and alter data via HTTP. Oracle identifies the Outcome-Result component but has not published the flawed operation or how an HTTP request reaches it. Exploitation requires an unauthenticated network path and interaction by another person, and it exposes all component-accessible data to reading plus some data to insertion, update, or deletion.

The record

CVE
CVE-2020-2873
Published
Apr 15, 2020
Updated
Sep 27, 2024
Vendor
Oracle
Product
Oracle Customer Interaction History
Classifications
Unavailable
Attack vector
network
Privileges
unauthenticated

Timeline

How it unfolded

  1. Apr 15, 2020CVE publishedPublication date reported by the CVE source.
  2. Sep 27, 2024Record updatedLatest update available in the CVE record.

Exploitability

Present is not the same as exploitable

Compare your product and version with the public record. A matching version still requires validation against your environment.

Is a vulnerable build present?

Compare these published version ranges with your installed build and any vendor patches.

  1. Affected versionversion=12.1.1-12.1.3
  2. Affected versionversion=12.2.3-12.2.9

What conditions does exploitation require?

Attack vectornetwork
Required privilegesunauthenticated

What is affected?

Oracle · Oracle Customer Interaction Historyversion=12.1.1-12.1.3; version=12.2.3-12.2.9

Published CVSS scores

8.2OracleCVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:H/I:L/A:N

CVSS describes severity. EPSS estimates exploitation probability.

Attacks

What attackers are doing with it

Daily unique IPs observed by Shadowserver honeypots for known exploited vulnerabilities (KEVs). Missing observations do not establish an absence of attacks.

Daily unique IPsNo honeypot observations are available for this CVE in the selected window.

No observations available

Sep 10, 2026Sep 16, 2026
Latest reporting daySep 16, 2026
Latest daily unique IPsUnavailable
Prior 30-day averageUnavailable
SourceShadowserver honeypots (KEV)
Vectornetwork
Privilegesunauthenticated
Known exploitationUnconfirmed
Public exploitUnconfirmed

Weakness, pattern, technique

No sourced classifications are available.

Public exploit references

No public exploit references are available in this record.

Labels summarize the accepted research assessment. They do not indicate a test against your environment.

Technologies

Your stack

See the directory against your own environment.

Your stack

Check the software in your environment

Book a demo to see how Hinoki identifies affected software and validates exploitability in your environment.

Book a demo