CVE-2018-17883Network attack vector

Agent-context script execution via malicious link

Published Apr 15, 2023 · Updated Feb 6, 2025

Cross-site scripting in Open Ticket Request System 6.0.x before 6.0.12 allows remote attackers to execute JavaScript via a malicious link. Public advisories and surviving CVE references do not identify the affected handler, parameter, or failed output-encoding operation. A logged-in agent must open the attacker-supplied link, and the resulting script executes within the OTRS web context.

CVSS severity6.1
Medium
EPSS probability0.44%
Next 30 days · Sep 16, 2026
Known exploitationUnconfirmed
Based on sourced intelligence
Hinoki checkNot available
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Summary

What happened

Cross-site scripting in Open Ticket Request System 6.0.x before 6.0.12 allows remote attackers to execute JavaScript via a malicious link. Public advisories and surviving CVE references do not identify the affected handler, parameter, or failed output-encoding operation. A logged-in agent must open the attacker-supplied link, and the resulting script executes within the OTRS web context.

The record

CVE
CVE-2018-17883
Published
Apr 15, 2023
Updated
Feb 6, 2025
Vendor
Unknown vendor
Product
Unknown product
Classifications
CWE-79, T1204.001
Attack vector
network
Privileges
unauthenticated

Timeline

How it unfolded

  1. Apr 15, 2023CVE publishedPublication date reported by the CVE source.
  2. Feb 6, 2025Record updatedLatest update available in the CVE record.

Exploitability

Present is not the same as exploitable

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Is a vulnerable build present?

Affected buildAffected product and version details are unavailable.

What conditions does exploitation require?

Attack vectornetwork
Required privilegesunauthenticated

What is affected?

Affected products and versions are unavailable in this record.

Published CVSS scores

6.1NIST NVDCVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N
6.1CISA-ADPCVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N

CVSS describes severity. EPSS estimates exploitation probability.

Attacks

What attackers are doing with it

Daily unique IPs observed by Shadowserver honeypots for known exploited vulnerabilities (KEVs). Missing observations do not establish an absence of attacks.

Daily unique IPsNo honeypot observations are available for this CVE in the selected window.

No observations available

Sep 10, 2026Sep 16, 2026
Latest reporting daySep 16, 2026
Latest daily unique IPsUnavailable
Prior 30-day averageUnavailable
SourceShadowserver honeypots (KEV)
Vectornetwork
Privilegesunauthenticated
Known exploitationUnconfirmed
Public exploitUnconfirmed

Weakness, pattern, technique

CWE-79Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')
T1204.001User Execution: Malicious Link

Public exploit references

No public exploit references are available in this record.

Labels summarize the accepted research assessment. They do not indicate a test against your environment.

Technologies

Your stack

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Your stack

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